Contract Program Manager

Application Deadline:

Rolling Recruitment

Contract Length:

Varied

Preferred time zones:

Candidates able to work between GMT +2 and GMT +8 will be preferred.

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Who We Are

InsightPact is a Bangkok-based training and facilitation agency that helps organizations worldwide achieve people-centered leadership, organizational effectiveness, and workplace wellbeing.

We build powerful tools and create learning opportunities for organizations of all shapes and sizes to enable people-centered leadership, organizational effectiveness, and workplace wellbeing through facilitation and training programs.

We believe that organizations have the responsibility to support and nurture the wellbeing of their stakeholders by creating healthy work environments that inspire and engage team members to meet their objectives effectively. As a society, our workplaces should contribute to our health, support our ability to live the lives we want, and provide an opportunity for meaningful personal and professional growth.

About the Role:

The Program Manager is responsible for the coordination and supervision of the execution of virtual/hybrid/in-person programs. This includes managing the program team, tracking progress, ensuring adherence to the program plan and established timelines, and overseeing the allocation of resources such as budget, staff, and virtual platforms.

The Program Manager will also actively engage with clients and key stakeholders to foster effective communication, address concerns, and ensure alignment of expectations. They will provide regular updates and reports on the program’s progress to the Director of Programs and other stakeholders as needed, and gather feedback from stakeholders and lead a thorough debrief session to assess the program’s outcomes and areas for improvement at the end of the program.

Qualified candidates will meet the following criteria:

Minimum 5 years of experience in client-facing projects with tight deadlines
Digital fluency: Skilled in using Zoom, Miro, and Microsoft Office Suite, able to troubleshoot technical problems. Familiarity with Monday.com or similar project management software is a plus
Program management skills: Strong skills including the ability to develop work plans, manage resources, track progress, and address issues
Stakeholder management: Ability to engage and manage diverse stakeholders, including clients, participants, and team members
Leadership ability: Strong leadership skills with the ability to provide guidance, motivate teams, and drive program success
Multicultural experience: Comfortable working with diverse cultures, understanding different perspectives
Reliable internet connection and work setup: Must have a stable internet connection and suitable workspace. Able to work independently and collaboratively
Language proficiency: Strong written and spoken English skills required. Additional languages are a plus
Organizational skills: Effective task organization, deadline management, and time prioritization
Remote working ability: Capable of working well independently in a remote environment

Responsibilities:

Manage and supervise the execution of programs
Supervise the program's delivery, ensuring seamless execution of the event
Use InsightPact’s internal program management system to develop a comprehensive program plan outlining necessary resources, timeline, and deliverables
Oversee the utilization of resources (budget, staff, technology infrastructure)
Manage program team and facilitate collaboration and problem-solving among team members
Proactively communicate and engage with clients, partners, and participants
Monitor program progress and address any discrepancies or issues
Maintain comprehensive documentation including status reports, and program records
Regularly update all data for program tasks and activities
Capture key insights and compile a comprehensive list of lessons learned

The Hiring Process

How it Works

Application Review

Once you submit your application, we will review your resume and qualifications.

Interview

If we are interested in working with you, we will schedule an interview.

Join our Roster

If you are successful in the interview, you will be added to our roster.

When you will work

You will only be required to work on projects that match your skills and qualifications. This means that you will have the flexibility to work on projects that you are interested in and that you are good at. When projects arise that are a suitable fit based on your expertise, we will reach out to you with the details of the project to confirm interest and availability.

How to apply

To apply, please submit your resume and a cover letter.

Apply Now

Our commitment to diversity, equity, and inclusion

InsightPact is built on the foundational belief that creating a psychologically safe and inclusive workplace that celebrates diversity enables us to overcome blind spots, make well-informed decisions, and do our best work. We actively seek out team members and collaborators who are diverse in age, gender identity, race, sexual orientation, physical or mental ability, and ethnicity—and we still have more work to do. Our efforts toward diversity, equity, and inclusion are part of an iterative process, and feedback and suggestions are welcome.